[1]加莉,王恋.7S管理模式在医院护理管理中的应用[J].西部中医药,2021,34(11):131-133.[doi:10.12174/j.issn.2096-9600.2021.11.30]
　JIA Li,WANG Lian.Application of 7S Management Mode in Hospital Nursing Management[J].Western Journal of Traditional Chinese Medicine,2021,34(11):131-133.[doi:10.12174/j.issn.2096-9600.2021.11.30]
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7S管理模式在医院护理管理中的应用
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《西部中医药》[ISSN:2096-9600/CN:62-1204/R]

卷:
34
期数:
2021年11期
页码:
131-133
栏目:
出版日期:
2021-11-15

文章信息/Info

Title:
Application of 7S Management Mode in Hospital Nursing Management
作者:
加莉, 王恋
陕西省中医医院，陕西 西安 710003
Author(s):
JIA Li, WANG Lian
Shaanxi Provincial TCM Hospital, Xi'an 710003, China
关键词:
7S管理模式; 医院; 护理管理
Keywords:
7S management mode; hospital; nursing management
分类号:
R471
DOI:
10.12174/j.issn.2096-9600.2021.11.30
文献标志码:
B
摘要:
目的分析7S管理模式在医院护理质量管理中的应用。 方法构建7S管理模式，运用PDCA循环持续改进护理质量，同时采用7S管理模式对5个试点科室进行现场管理，比较7S理论构建标准化管理模式推行1年后护理质量相关指标变化情况。 结果7S管理模式推行前后各项护理指标包括护理不良事件，患者满意度比较差异有统计学意义（P＜0.05）。 结论7S管理能调动病区护理人员的工作热情，提高临床一线护理人员的安全意识和工作效率，规范病区物品管理，提高患者满意度，并能获得较好的管理经验。
Abstract:
ObjectiveTo analyze the application of 7S management mode in the management of hospital nursing quality. MethodsAfter constructing 7S management mode, PDCA cycle was used to continuously improve nursing quality, simultaneously, 7S management mode was adopted to manage five pilot departments on site, to compare the changes of the related indexes to nursing quality after building a standardized management model for one year using 7S theory. ResultsThe difference had statistical meaning in nursing indexes including nursing adverse events and patients’ satisfaction degrees before and after implementing 7S management mode (P<0.05). Conclusion7S management could mobilize the work enthusiasm of nurses in the ward, raise the safety awareness and work efficiency of clinical front-line nurses, standardize the management of goods in the ward, improve patient satisfaction and obtain better management experience.

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备注/Memo

备注/Memo:
加莉（1984—），女，主管护师。研究方向：护理管理。
更新日期/Last Update: 2022-08-09