[1]李晗,杨文博,王骁希.标准操作程序在医院收费窗口中的应用[J].西部中医药,2013,26(10):58-60.
 LI Han,YANG Wenbo,WANG Xiaoxi.Application of SOP to Cashier in the Hospital[J].Western Journal of Traditional Chinese Medicine,2013,26(10):58-60.
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标准操作程序在医院收费窗口中的应用
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《西部中医药》[ISSN:2096-9600/CN:62-1204/R]

卷:
26
期数:
2013年10期
页码:
58-60
栏目:
论坛·医疗管理
出版日期:
2013-10-15

文章信息/Info

Title:
Application of SOP to Cashier in the Hospital
文章编号:
1004-6852(2013)10-0058-03
作者:
李晗1杨文博2王骁希1
1 甘肃省中医院,甘肃 兰州 730050; 2 兰州市中医医院
Author(s):
LI Han1 YANG Wenbo2 WANG Xiaoxi1
1 Gansu Provincial Hospital of Traditional Chinese Medicine, Lanzhou 730050, China; 2 Lanzhou Municipal TCM Hospital
关键词:
医院收费窗口标准操作程序
Keywords:
hospital cashier standard operation procedure (SOP)
分类号:
R197.3
文献标志码:
A
摘要:
对标准操作程序概念进行介绍,并以甘肃省中医院住院处收费窗口办理入、出院手续为例,认为医院收费窗口实施标准化操作程序对提高工作效率、提高窗口执行力以及节约人力资源成本等具有重要意义。
Abstract:
The concept of standard operation procedure (SOP) was introduced by taking hospitalizing and discharging procedure in cashier of admission office in Gansu Provincial Hospital of Traditional Chinese Medicine. SOP implemented in cashier was important in improving work efficiency and the window execution as well as saving the cost of human resources.

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备注/Memo

备注/Memo:
收稿日期:2013-03-20 作者简介:李晗(1984—),女,硕士学位,助理会计师。研究方向:医院成本与价格管理。
更新日期/Last Update: 2013-10-15